Refund Policy

Himbio Refund Policy

We want you to feel confident when trying Himbio, and we know that starting a new supplement can feel like a commitment. Our aim is to be fair, helpful, and transparent, while also keeping our policy reasonable for a consumable product.

Give your body time to adjust

Himbio is designed to support your routine over time. As with many supplements, results can vary from person to person, and it may take a little while for your body to adjust.

Some people notice changes quickly, while others may need several weeks of consistent use before they feel the full benefit. For this reason, we encourage you to take Himbio as directed and give it time to become part of your daily routine before deciding whether it is right for you.

Changed your mind?

If you change your mind, you may return your order within 14 days of receiving it, provided the product is unopened, unused, and the seal is fully intact.

For hygiene and safety reasons, we cannot accept returns of opened or used products unless the item is faulty or damaged.

To start a return, please contact our customer support team with your order number before sending anything back. Returns sent without first contacting us may not be accepted.

Opened products

Because Himbio is a consumable supplement, we are unable to refund products that have been opened, used, or had their seal removed simply because they are no longer wanted.

This helps us give every customer confidence that the product they receive is brand new, sealed, and has not previously been opened, used, or returned by someone else.

Faulty, damaged, or incorrect items

If your order arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and clear photos of the issue.

Where the issue is confirmed, we will arrange a suitable resolution, which may include a replacement, refund, or other appropriate solution.

Return shipping

Unless your item is faulty, damaged, or incorrect, customers are responsible for the cost of returning the product.

We recommend using a tracked return service, as we cannot issue a refund for items that do not reach us.

Refund processing

Once your return has been received and inspected, we will let you know whether your refund has been approved.

If approved, your refund will be processed back to your original payment method. Please allow several working days for the refund to appear, depending on your bank or payment provider.

Need help?

If you are unsure whether Himbio is right for you, or you have questions about how to use it, please contact our customer support team. We are happy to help before you make a return decision.

How to contact us

If you need help with a return, refund, damaged item, or any question about your order, please contact our customer support team using the Contact Us button at the bottom of this page.

Please include your order number and the email address used to place the order so we can help you as quickly as possible.